Welcome to Toyship. By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before using the website or making a purchase.

1. General

Only individuals who are 18 years of age or older may use this website. If you are under 18, you may use the website only with the involvement and consent of a parent or legal guardian who agrees to these Terms & Conditions and the Privacy Policy.

Toyship reserves the right to modify, amend, or update these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.

2. Products & Services

All products displayed on the website are subject to availability. Toyship reserves the right to limit quantities, discontinue products, or modify specifications without prior notice.

Product images are for representational purposes only. Actual products may vary slightly in colour, size, texture, or appearance due to photography, lighting, or screen resolution differences.

3. Account Registration

  • Creating an account is optional. Customers may shop as registered users or as guests.
  • If you create an account, you agree to provide accurate, current, and complete information and to keep it updated.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.
  • Toyship reserves the right to suspend or terminate accounts if false, incomplete, or misleading information is provided, or if multiple accounts are created by the same user.
  • You must immediately notify Toyship of any unauthorized use of your account.

4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • Shipping and handling charges, if applicable, are calculated and displayed at checkout.
  • Toyship reserves the right to change prices at any time without prior notice.
  • Payments are processed through secure third-party payment gateways. Toyship does not store payment details and shall not be liable for payment failures or unauthorized transactions caused by third-party providers.
  • Customers must use payment instruments lawfully owned by them.

5. Orders & Acceptance

  • Placing an order constitutes a binding acceptance of the purchase.
  • An order is considered confirmed only after successful payment and issuance of an order confirmation email/message.
  • Toyship reserves the right to cancel any order prior to dispatch due to pricing errors, stock unavailability, suspected fraud, or operational issues, without assigning any reason.
  • In case of non-payment or payment failure, Toyship may cancel the order without liability.

6. Shipping & Delivery

Shipping timelines provided are estimated and may vary due to courier delays, weather conditions, or other factors beyond Toyship’s control. Toyship shall not be liable for delivery delays once the order has been handed over to the courier partner.

7. Returns, Cancellations & Refunds

All returns, cancellations, and refunds are governed by Toyship’s Returns & Refund Policy, available separately on the website. By placing an order, you agree to comply with those policies.

Refunds shall be provided only in cases such as:

  • Product damaged during shipping
  • Incorrect product delivered
  • Cancellation or error attributable to Toyship

8. Website Access, Accuracy & Security

Toyship endeavours to ensure uninterrupted access to the website but does not guarantee that access will be error-free, secure, or uninterrupted. Toyship shall not be liable for any damage, viruses, or technical issues affecting user devices resulting from website access, downloads, or third-party links. Information on the website is provided on a best-effort basis and may contain errors or omissions.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to systems or data
  • Upload or transmit harmful, misleading, or offensive content

Toyship reserves the right to restrict or terminate access if misuse or violation of these Terms is detected.

10. Intellectual Property

All content on the Toyship website, including text, images, graphics, logos, and designs, is the exclusive property of Toyship or its licensors and is protected under applicable intellectual property laws. You may view or print content for personal, non-commercial use only. Any unauthorized reproduction, modification, or commercial use is strictly prohibited.

11. Third-Party Content & Links

The website may contain links to third-party websites or services. Toyship does not control or endorse such third-party content and shall not be responsible for their terms, policies, or actions.

Accessing third-party links is at your own risk.

12. Limitation of Liability

Toyship shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the website or products.

In all cases, Toyship’s liability shall be limited to the value of the product purchased.

13. Treatment of User Information

Personal information collected through the website is processed in accordance with Toyship’s Privacy Policy. By submitting reviews, images, or feedback, you grant Toyship a royalty-free, worldwide licence to use, modify, and display such content for marketing or operational purposes.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain valid and enforceable.

15. Assignment

You may not assign or transfer any rights or obligations under these Terms without prior written consent from Toyship.

16. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai.

17. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us at:
Email:support@toyship.in